Meet our Leaders

© Copyright SweepSouth.com

Aisha Pandor

CEO

Team Testimonials

Dean Hopf

CMO

Luke Kannemeyer

MD

Chris Bason

CPO

Omar Ramadan

CBO

SweepSouth Foundation

One of the main pillars of our core beliefs is the opportunity and ability to give back to the community. An integral part of our community and the sturdy foundation upon which SweepSouth was built, and continues to thrive, are the SweepStars. Every month, the worthy cause of a different SweepStar is nominated and chosen to be championed. We stand in solidarity to uplift the remarkable people who work tirelessly to bring smiles to the faces of our customers. When joining SweepSouth, you will be part of a team that shares a mutual desire to raise a hand when the voices of the vulnerable reach out.

Head of People

(Cape Town)

Careers

Deliver

Respect

Trust

Innovate

Flexibility

Open Positions

Explore SweepSouth's exciting job opportunities and take the next step in your career. Join our team and discover a world of growth, development, and possibility.

Work Life Culture

We are of the firm belief that a positive and uplifting work environment shifts directly into a satisfactory customer experience, which is our main goal with every booking made. Although we allow flexibility between remote and office working, the core values of our working culture hold steady in each corner of our office and web-based workspace.

The principles of healthy teamwork, constant growth, and uplifting positivity are just a few of the pillars between which we stand tall and work together. Mutual respect is the glue amongst all employees, sometimes spanning the distance across countries, which makes for an environment where learning and goodwill know no limits.

Cindy Meijboom

CHRO

Office Manager

“Being part of an organisation that is solution and impact-driven, very much aligns with my values.”

Team Testimonials

“It was the founders, Aisha and Alen, and their drive to advance the cause (sustainable and dignified employment for domestic workers), that made me want to work for SweepSouth."

Site Reliability Engineer

Support Team Manager

“I love helping people and working with people and I have been blessed to have seen so many SweepStars grow from using this platform.”

As the Head of People, you will be responsible for shaping and executing a comprehensive human resources strategy that supports our mission of impact, as well as our strategic and business goals. Your role will be to carve out the end-to-end human resource function in line with relevant, updated global best practices. This role entails crafting a unified organisational culture, organisational design in line with desired culture, talent acquisition, retention and engagement, and ensuring processes and practices are in place to promote a high-performing and motivated workforce. You will also mentor and guide Exco and employees where relevant on Employment and HR best practices.

Key Responsibilities

Culture

• Company Culture: Craft a unified organisational culture with defined company values that fosters a sense of purpose, belonging, motivation, high performance, trust, effective communication, and collaboration across departments and the business.

• Ways of Work: Develop, communicate, and implement ways of work that encapsulate company values and culture while driving high performance and ownership within teams and the company. This includes various initiatives, frameworks, policies and processes.

• Rhythms: Develop and maintain company rhythms, key deliverables, and employee engagement events to support company culture and connection between employees.

• Internal Communication: Ensure and maintain effective, transparent, and clear internal communication channels within the business, ensuring brand pride, as well as interpersonal communication between employees to build relationships. Ensure central repository of information related to all employees are maintained and changes are communicated.

• Continuous Improvement and Feedback Loops: Develop mechanisms where the company can continuously collect feedback from employees to ensure SweepSouth is an amazing place to work at. Conduct employee surveys around culture and implement feedback loops for continuous improvement.

Leadership & A-Team of People

• Leadership Team Development: Support the CEO in building a high-performing, ambitious leadership team capable of achieving the strategic objectives of the company. Understand internal skills gaps and support, train, and equip the leadership team to bridge these gaps, or close them with resourcing as necessary.

• Right People: Develop an ideal profile of future employees based on company values and culture. Implement relevant screening, interview processes, and testing to ensure ideal candidates are considered and successful.

• Attract and Acquire Talent: Develop, implement, and execute strategies to attract, recruit, and onboard the right people in the right positions for the business. Responsible for the end-to-end recruitment process in the business, supporting the hiring manager.

• Talent Onboarding: Develop a new joinee onboarding process that ensures new employees are onboarded effectively, in a way that is exciting and inspiring and that they get up to speed with their roles and responsibilities quickly and understanding the company culture and values.

• Retention and Management: Develop, implement, and execute strategies to retain top talent in the business. Implement and monitor employee growth and feedback mechanisms, performance reviews, coaching, and leadership and skills development initiatives.

Capacity Planning

• Resource Management: Ensure the business is lean but adequately resourced to achieve business strategy and objectives. Implement people development strategies, succession planning, and workforce planning, and monitor these on an ongoing basis.

• Offboarding: Ensure a process and mechanisms are in place to offboard employees in a dignified manner where their contributions are acknowledged and they remain brand advocates for the business.

Remuneration, Reward and Recognition

• Remuneration (Financial): Establish a company Remuneration Committee, develop a remuneration philosophy and process, and ensure appropriate and standardized documentation and approvals for all remuneration decisions. Obtain benchmarking information where appropriate to inform remuneration decisions.

• Reward and Recognition (Non-Financial): Develop and ensure mechanisms are in place to recognise and reward people and performance on an ongoing basis (non-financial).

HR

• Industrial Relations: Ensure company policies and processes are documented, transparent, communicated to all new and existing employees, and signed as acknowledged. Ensure company disciplinary codes and processes are similarly managed. Lead and guide IR matters arising, issuing of written warnings, performance improvement interventions, disciplinary hearings etc.

• Documentation: Ensure all employee agreements, changes, contractor/consultant/outsourced agreements, and related documentation are adequately signed and stored securely and shared with Finance.

• Performance Management Systems: Custodian of performance management process and principles in the business. Ensure company performance management systems are in place, communicated, adhered to and that adequate training is provided to managers and employees regarding expectations. Ensure continuous feedback mechanisms are in place.

• Policies, processes and internal controls: Ensure that necessary policies, processes and internal controls are in place in the HR/People area in the business to ensure good practices and compliance to corporate governance.

• Payroll and Leave Management: Provide finance with all relevant supporting documentation related to Payroll changes. On a weekly and ongoing basis review leave applications, balances etc ensuring leave provisions are kept at a minimum and employees utilise leave.

Qualifications

• Experience: Minimum of 10 years of progressive HR experience, with at least 5 years in a senior leadership role.

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.

• Skills: Strong leadership, strategic thinking, and organisational skills. Excellent communication and interpersonal skills.

• Industry Knowledge: Experience in the e-commerce or technology sector is highly desirable.

What We Offer

• Innovative Environment: Work in a fast-paced, innovative environment where your ideas are valued, and your efforts make a direct impact.

• Competitive Salary: We offer a competitive salary and benefits package.

• Collaborative Culture: A supportive and collaborative team culture that values diversity and inclusion.

• Hybrid work: We work in our office in CPT twice a week.

ABOUT SWEEPSOUTH

The Benefits
We value dedicated people, but we know it's important to disconnect, recover, and spend time with your family and friends. So in addition to a competitive salary, you’ll get:
● 24 days of paid vacation
● Pension, medical, and group risk contributions
● Free monthly home services allowance
● A work environment with high flexibility and understanding
● Access to free emotional and psychosocial support
● Hybrid remote and in-office working
● Employee share options

THE TEAM

We're a team of highly motivated people who have come together to build a home service marketplace and concierge service. Our team is an experienced group of delivery-focused individuals, who work in a hybrid manner, with international contributors. We value self-organization, taking on responsibilities, and responding to new challenges. Our goal is to constantly evolve and refine our development process, challenge technical decisions, and push boundaries to make sure we build the best product possible.

We work flexible hours, believe in healthy work-life dynamics, and work remotely.

THE PRODUCT

SweepSouth builds products to connect customers to home service providers in a way that adds value to both; Bringing convenient home services to customers, and helping service providers access work opportunities under decent conditions.

To Apply:
Please submit your resume and a cover letter highlighting your relevant experience and qualifications to hr@sweepsouth.com - We look forward to hearing from you!

Head of People

(Cape Town)

Why Join SweepSouth?

SweepSouth is a dynamic company where innovation and agility drive our success.
As the Head of People, you will be help to support our mission of impact and making a difference.