Junior
SweepSouth
Junior CRM Manager
CAREERS
© 2025 Sweepsouth (Pty) Ltd, all rights reserved
Key Responsibilities:
Day to Day: Responsible for the execution of all daily communications to customers. You will need to work closely with the design team and the commercial planner.
Create automation strategies: To drive and activate various customer journeys, leveraging email, SMS, push notifications, and on-site pop-ups. Ensure best practices are implemented to maximize deliverability and redemptions.
Optimise and activate segmentation: Identify key customer cohorts. Continuously work to segment messaging to the right customer at the right time. Utilise a test and learn approach.
Drive consumer insights: Develop and implement testing roadmaps for each customer journey as well as ad hoc campaigns. Results of these tests should be shared regularly with the CRM team and deeper insights shared with the wider marketing team.
Evolve channels: Expand and evolve our channels, staying ahead of best practices to ensure our strategies leverage the latest platform capabilities
Qualifications, Experience and Knowledge:
3+ years of work experience in CRM
High attention to detail
Experience in customer journeys/automation
Strong analytical skills; able to create data-driven marketing strategies and campaigns end-to-end
Familiarity with CRM technology/platforms. Experience with Braze is a big plus.
Demonstrated ability to work independently and as part of a cross-functional team, highly motivated, self-starting individual.
Good interpersonal skills
Computer literacy
Ability to work well in a team
Ability to work under pressure
Role Outline
We are looking for a passionate Junior CRM Manager to join the Sweepsouth Marketing Team. You will be responsible for all customer communication across both the South African and Egyptian markets, leveraging our CRM channels (mailers, SMS, push notification, and on-site pop-ups), assisting in creating and optimising different Customer Journeys as well as actively monitoring the performance of these channels and campaigns.
We are hybrid working; Candidates are required to be present for in-office work, at our Cape Town offices, twice a week. All other work can be done remotely.
To Apply:
Please submit your resume and a cover letter highlighting your relevant experience and qualifications to
recruitment@sweepsouth.com
We look forward to hearing from you!
What we offer:
Innovative Environment: Work in a fast-paced environment where your ideas are valued, and your efforts make a direct impact.
Competitive Leave Package: 24 days of annual leave per year
Competitive Salary: We offer a competitive salary and benefits package.
Collaborative Culture: A supportive and collaborative team culture that values diversity and inclusion.
- Hybrid work: We work in the office twice a week.